INSTIG8 AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with us, you may provide information such as:

Name, email address, phone number, and company details

Billing information for purchases or subscriptions

Bank account details for payment processing

Any other information you voluntarily submit through forms, chat, or communication

1.2 Automatically Collected Information

We collect data when you use our website, including:

IP address, browser type, and operating system

Pages visited, time spent, and other site activity

Cookies and tracking technologies

1.3 Third-Party Data

We may receive information from external sources, such as social media platforms, business partners, and service providers.

2. How We Use Your Information

We use collected information to:

Provide, improve, and personalize our services

Process transactions and manage customer accounts

Communicate with you about updates, offers, or promotions

Analyze user behavior to enhance our website and marketing efforts

Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. ACH Payments and Bank Account Information

When you choose to make payments via ACH Direct Debit, we collect and process your bank account information as follows:

3.1 Authorization

Before initiating any ACH debit transactions, we obtain your explicit authorization. This authorization outlines the terms of the transaction, including the amount and frequency of debits. You have the right to revoke this authorization by providing us with a 30-day notice.

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3.2 Verification

To ensure the accuracy and security of your bank account details, we may use third-party services to verify your information. This process may involve the use of micro-deposits or secure bank login interfaces.

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3.3 Data Handling

We handle your bank account information with the highest level of confidentiality and security. Access to this information is restricted to authorized personnel only. We do not store your bank login credentials.

3.4 Sharing with Third Parties

We share your bank account information with our payment processor, Stripe, solely for the purpose of facilitating ACH transactions. Stripe is a trusted payment service provider that complies with industry-standard security practices.

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3.5 Retention

We retain your bank account information only as long as necessary to complete the transaction and for record-keeping purposes in compliance with applicable laws and regulations.

4. How We Share Your Information

We may share your information in the following cases:

With Service Providers: We use trusted third-party vendors for hosting, payment processing (e.g., Stripe), analytics, and marketing.

For Legal Compliance: If required by law, subpoena, or to protect rights and security.

With Business Partners: When collaborating with partners for AI solutions or other services (only with your consent).

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

Access & Correction: Request a copy of your data or correct inaccuracies.

Opt-Out of Marketing: Unsubscribe from emails at any time.

Delete Your Data: Request data deletion, subject to legal obligations.

Cookies & Tracking: Manage cookie preferences through your browser settings.

To exercise any rights, please contact us here.

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the “Last Updated” date below. Your continued use of our website after changes means you accept the revised policy.

Last Updated: 2/26/2025